Shipments and returns

Shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped with tracking and drop-off without signature. If you prefer insurance an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Returns

Coinsfolder.com has a strict no refund policy on items that are bought, excluding that of which are for damaged goods. Goods that are damaged can be returned in their same packaging to Coinsfolder.com within 10 calendar days of purchasing, including a description of why the item has been returned. If Coinsfolder.com deems the product to be damaged, they will replace the product with a more suitable one. Coinsfolder.com by no means offers monetary refunds on unsatisfactory products.